{"id":121,"date":"2026-08-25T18:15:34","date_gmt":"2026-08-25T15:15:34","guid":{"rendered":"https:\/\/gvinage.co.il\/terms\/"},"modified":"2026-10-15T15:04:22","modified_gmt":"2026-10-15T12:04:22","slug":"terms","status":"publish","type":"page","link":"https:\/\/gvinage.co.il\/en\/terms\/","title":{"rendered":"Terms of Use"},"content":{"rendered":"\n<p class=\"gv-binding-note wp-block-paragraph\"><em>This English translation is provided for convenience only. If there is any difference between the English and the Hebrew versions, the Hebrew version is binding.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>These terms govern purchases on the GVINAGE website and its use. Placing an order on the site constitutes acceptance of the terms below, so it is worth reading them before you buy.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wherever these terms say \u201cthe site\u201d, they mean the GVINAGE website and its online shop.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Business details<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Business owner: <strong>Naomi Richard<\/strong><\/li>\n\n\n<li>Address: <span class=\"gv-ltr\">GVINAGE<\/span> \u2014 Rom Farm, Mount Kamon<\/li>\n\n\n<li>Email: <a href=\"mailto:info@gvinage.co.il\">info@gvinage.co.il<\/a><\/li>\n\n\n<li>Contact person on behalf of the business: <strong>Naomi Richard<\/strong><\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Who may purchase on the site<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Anyone aged 18 or over who holds a valid Israeli ID card or a valid passport, an active email address and a valid credit card that can be charged in Israel.<\/li>\n\n\n<li>A purchase by a minor under 18 requires the approval of a parent or guardian.<\/li>\n\n\n<li>GVINAGE may block access or cancel an order if false details are given, the site is misused, or there is an attempt to harm its operation.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Products, images and prices<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Our cheeses are handmade. Colour, texture, noble mould and weight may vary slightly from piece to piece \u2014 this is the nature of the product, not a defect.<\/li>\n\n\n<li>Product images on the site are for illustration only and are not an exact representation of the item you will receive.<\/li>\n\n\n<li><strong>All prices on the site are in Israeli new shekels and include VAT as required by law.<\/strong><\/li>\n\n\n<li>Delivery charges are not included in the product price and are shown separately on the cart page, before you confirm payment.<\/li>\n\n\n<li>GVINAGE may update prices and offers from time to time. The binding price is the price shown when the order is confirmed.<\/li>\n\n\n<li>In the event of a clerical error or technical fault that causes a clearly wrong price to be displayed, GVINAGE will contact the customer, and the customer may cancel the order and receive a full refund.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Kashrut, allergens and storage<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>GVINAGE products are kosher <strong>Chalav Yisrael<\/strong>, under the supervision of the Rabbinate of the Misgav Regional Council.<\/li>\n\n\n<li>The products contain <strong>milk<\/strong> (goat and sheep) and are made in a dairy where other dairy products are also made.<\/li>\n\n\n<li>Fresh and aged dairy products require continuous refrigeration. It is the customer\u2019s responsibility to receive the delivery and refrigerate the products promptly after delivery.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. Placing and confirming an order<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>An order is considered confirmed only once the credit card company has approved the charge and a confirmation email has been sent.<\/li>\n\n\n<li>Receipt of the order by the system does not constitute a commitment to supply. If a product is out of stock, GVINAGE will inform the customer and offer a replacement or a full refund for that item.<\/li>\n\n\n<li>It is the customer\u2019s responsibility to make sure the contact details and delivery address provided are correct and complete.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Payment<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment is made by credit card, through a secure external payment provider.<\/li>\n\n\n<li><strong>GVINAGE does not store credit card details on its servers.<\/strong> Card details are passed directly to the payment provider and transmitted using an accepted security standard.<\/li>\n\n\n<li>A tax invoice is sent to the email address given with the order.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Delivery and farm pickup<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Details of delivery areas, shipping days, delivery charges and pickup points are set out on the <a href=\"\/shipping-returns\/\">Shipping, Returns and Cancellations<\/a> page, which forms an integral part of these terms.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Cancellations, returns and refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The right to cancel, the cases in which it does not apply (including fresh food products), cancellation fees and refund timelines are all set out on the <a href=\"\/shipping-returns\/\">Shipping, Returns and Cancellations<\/a> page, in accordance with the Consumer Protection Law, 5741-1981.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Workshops, tastings and events<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Workshop registration is for a specific date and a specific number of participants, and the number of places at each session is limited.<\/li>\n\n\n<li>GVINAGE may cancel or postpone a workshop because of low registration, weather, the security situation or any circumstance beyond its control. In such a case an alternative date will be offered or a full refund given.<\/li>\n\n\n<li>Cancellation by the customer is subject to the conditions set out on the <a href=\"\/shipping-returns\/\">cancellations<\/a> page.<\/li>\n\n\n<li>Visitors to the farm must follow the staff\u2019s instructions and the site\u2019s safety rules.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">10. Liability<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>GVINAGE is responsible for the quality of the products it makes up to the time of delivery, subject to the storage conditions stated.<\/li>\n\n\n<li>GVINAGE will not be liable for damage caused by improper storage by the customer after delivery.<\/li>\n\n\n<li>GVINAGE will not be liable for faults in the site, in communication services or with third-party providers that are beyond its control.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">11. Intellectual property<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All content on the site \u2014 including photographs, texts, product names, the logo and the design \u2014 is the property of GVINAGE or of those who have licensed it to GVINAGE. It may not be copied, reproduced, distributed or used commercially without prior written permission.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Privacy and data security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The use of personal information is governed by a separate document: the GVINAGE <a href=\"\/privacy\/\">Privacy Policy<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Accessibility<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">GVINAGE works to make the site accessible in accordance with Israeli Standard IS 5568. Full details, including how to contact us about accessibility, are in the <a href=\"\/accessibility\/\">accessibility statement<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Customer service and enquiries<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For any question, complaint or request, email <a href=\"mailto:info@gvinage.co.il\">info@gvinage.co.il<\/a>. We aim to reply within 5 business days.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">15. Governing law and jurisdiction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These terms are governed solely by the laws of the State of Israel. Exclusive jurisdiction in any matter arising from them lies with the competent courts of the Northern District.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">16. Changes to the terms<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">GVINAGE may update these terms from time to time. The binding version is the one published on the site at the time the order is placed. Last updated: <strong>25 August 2026<\/strong>.<\/p>\n\n\n\n<p class=\"gv-notice wp-block-paragraph\">If anything in these terms conflicts with a mandatory provision of the Consumer Protection Law or any other law, the provision of the law prevails.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>The GVINAGE shop terms of use: business details, ordering and payment, delivery, cancellations and returns \u2014 under the Consumer Protection Law. Worth reading before you buy.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gv_en_title":"Terms of Use","_gv_en_excerpt":"The GVINAGE shop terms of use: business details, ordering and payment, delivery, cancellations and returns \u2014 under the Consumer Protection Law. Worth reading before you buy.","_gv_en_content":"<!-- wp:paragraph {\"className\":\"gv-binding-note\"} -->\n<p class=\"gv-binding-note\"><em>This English translation is provided for convenience only. If there is any difference between the English and the Hebrew versions, the Hebrew version is binding.<\/em><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>These terms govern purchases on the GVINAGE website and its use. Placing an order on the site constitutes acceptance of the terms below, so it is worth reading them before you buy.<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Wherever these terms say \u201cthe site\u201d, they mean the GVINAGE website and its online shop.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">1. Business details<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Business owner: <strong>Naomi Richard<\/strong><\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Address: <span class=\"gv-ltr\">GVINAGE<\/span> \u2014 Rom Farm, Mount Kamon<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Email: <a href=\"mailto:info@gvinage.co.il\">info@gvinage.co.il<\/a><\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Contact person on behalf of the business: <strong>Naomi Richard<\/strong><\/li>\n<!-- \/wp:list-item -->\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">2. Who may purchase on the site<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Anyone aged 18 or over who holds a valid Israeli ID card or a valid passport, an active email address and a valid credit card that can be charged in Israel.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>A purchase by a minor under 18 requires the approval of a parent or guardian.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>GVINAGE may block access or cancel an order if false details are given, the site is misused, or there is an attempt to harm its operation.<\/li>\n<!-- \/wp:list-item -->\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">3. Products, images and prices<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Our cheeses are handmade. Colour, texture, noble mould and weight may vary slightly from piece to piece \u2014 this is the nature of the product, not a defect.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Product images on the site are for illustration only and are not an exact representation of the item you will receive.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li><strong>All prices on the site are in Israeli new shekels and include VAT as required by law.<\/strong><\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Delivery charges are not included in the product price and are shown separately on the cart page, before you confirm payment.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>GVINAGE may update prices and offers from time to time. The binding price is the price shown when the order is confirmed.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>In the event of a clerical error or technical fault that causes a clearly wrong price to be displayed, GVINAGE will contact the customer, and the customer may cancel the order and receive a full refund.<\/li>\n<!-- \/wp:list-item -->\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">4. Kashrut, allergens and storage<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>GVINAGE products are kosher <strong>Chalav Yisrael<\/strong>, under the supervision of the Rabbinate of the Misgav Regional Council.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>The products contain <strong>milk<\/strong> (goat and sheep) and are made in a dairy where other dairy products are also made.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Fresh and aged dairy products require continuous refrigeration. It is the customer\u2019s responsibility to receive the delivery and refrigerate the products promptly after delivery.<\/li>\n<!-- \/wp:list-item -->\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">5. Placing and confirming an order<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>An order is considered confirmed only once the credit card company has approved the charge and a confirmation email has been sent.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Receipt of the order by the system does not constitute a commitment to supply. If a product is out of stock, GVINAGE will inform the customer and offer a replacement or a full refund for that item.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>It is the customer\u2019s responsibility to make sure the contact details and delivery address provided are correct and complete.<\/li>\n<!-- \/wp:list-item -->\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">6. Payment<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Payment is made by credit card, through a secure external payment provider.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li><strong>GVINAGE does not store credit card details on its servers.<\/strong> Card details are passed directly to the payment provider and transmitted using an accepted security standard.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>A tax invoice is sent to the email address given with the order.<\/li>\n<!-- \/wp:list-item -->\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">7. Delivery and farm pickup<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Details of delivery areas, shipping days, delivery charges and pickup points are set out on the <a href=\"\/shipping-returns\/\">Shipping, Returns and Cancellations<\/a> page, which forms an integral part of these terms.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">8. Cancellations, returns and refunds<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>The right to cancel, the cases in which it does not apply (including fresh food products), cancellation fees and refund timelines are all set out on the <a href=\"\/shipping-returns\/\">Shipping, Returns and Cancellations<\/a> page, in accordance with the Consumer Protection Law, 5741-1981.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">9. Workshops, tastings and events<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Workshop registration is for a specific date and a specific number of participants, and the number of places at each session is limited.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>GVINAGE may cancel or postpone a workshop because of low registration, weather, the security situation or any circumstance beyond its control. In such a case an alternative date will be offered or a full refund given.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Cancellation by the customer is subject to the conditions set out on the <a href=\"\/shipping-returns\/\">cancellations<\/a> page.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Visitors to the farm must follow the staff\u2019s instructions and the site\u2019s safety rules.<\/li>\n<!-- \/wp:list-item -->\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">10. Liability<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>GVINAGE is responsible for the quality of the products it makes up to the time of delivery, subject to the storage conditions stated.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>GVINAGE will not be liable for damage caused by improper storage by the customer after delivery.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>GVINAGE will not be liable for faults in the site, in communication services or with third-party providers that are beyond its control.<\/li>\n<!-- \/wp:list-item -->\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">11. Intellectual property<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>All content on the site \u2014 including photographs, texts, product names, the logo and the design \u2014 is the property of GVINAGE or of those who have licensed it to GVINAGE. It may not be copied, reproduced, distributed or used commercially without prior written permission.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">12. Privacy and data security<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>The use of personal information is governed by a separate document: the GVINAGE <a href=\"\/privacy\/\">Privacy Policy<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">13. Accessibility<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>GVINAGE works to make the site accessible in accordance with Israeli Standard IS 5568. Full details, including how to contact us about accessibility, are in the <a href=\"\/accessibility\/\">accessibility statement<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">14. Customer service and enquiries<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>For any question, complaint or request, email <a href=\"mailto:info@gvinage.co.il\">info@gvinage.co.il<\/a>. We aim to reply within 5 business days.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">15. Governing law and jurisdiction<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>These terms are governed solely by the laws of the State of Israel. Exclusive jurisdiction in any matter arising from them lies with the competent courts of the Northern District.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">16. Changes to the terms<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>GVINAGE may update these terms from time to time. The binding version is the one published on the site at the time the order is placed. Last updated: <strong>25 August 2026<\/strong>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"className\":\"gv-notice\"} -->\n<p class=\"gv-notice\">If anything in these terms conflicts with a mandatory provision of the Consumer Protection Law or any other law, the provision of the law prevails.<\/p>\n<!-- \/wp:paragraph -->\n\n","_gv_fr_title":"Conditions d\u2019utilisation","_gv_fr_excerpt":"Les conditions d\u2019utilisation de la boutique GVINAGE : coordonn\u00e9es de l\u2019entreprise, commande et paiement, livraison, annulations et retours \u2014 conform\u00e9ment \u00e0 la loi sur la protection du consommateur. \u00c0 lire avant d\u2019acheter.","_gv_fr_content":"<!-- wp:paragraph {\"className\":\"gv-binding-note\"} -->\n<p class=\"gv-binding-note\"><em>Cette traduction fran\u00e7aise est fournie uniquement pour votre commodit\u00e9. En cas de diff\u00e9rence entre la version fran\u00e7aise et la version h\u00e9bra\u00efque, la version h\u00e9bra\u00efque fait foi.<\/em><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Ces conditions r\u00e9gissent les achats sur le site GVINAGE et son utilisation. Passer une commande sur le site vaut acceptation des conditions ci-dessous ; il est donc utile de les lire avant d\u2019acheter.<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Partout o\u00f9 ces conditions mentionnent \u00ab le site \u00bb, il s\u2019agit du site GVINAGE et de sa boutique en ligne.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">1. Coordonn\u00e9es de l\u2019entreprise<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Propri\u00e9taire de l\u2019entreprise : <strong>No\u00e9mie Richard<\/strong><\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Adresse : <span class=\"gv-ltr\">GVINAGE<\/span> \u2014 Ferme Rom, mont Kamon<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>E-mail : <a href=\"mailto:info@gvinage.co.il\">info@gvinage.co.il<\/a><\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Personne de contact pour l\u2019entreprise : <strong>No\u00e9mie Richard<\/strong><\/li>\n<!-- \/wp:list-item -->\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">2. Qui peut acheter sur le site<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Toute personne \u00e2g\u00e9e de 18 ans ou plus, titulaire d\u2019une carte d\u2019identit\u00e9 isra\u00e9lienne valide ou d\u2019un passeport valide, d\u2019une adresse e-mail active et d\u2019une carte bancaire valide pouvant \u00eatre d\u00e9bit\u00e9e en Isra\u00ebl.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Tout achat par un mineur de moins de 18 ans n\u00e9cessite l\u2019accord d\u2019un parent ou d\u2019un tuteur.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>GVINAGE peut bloquer l\u2019acc\u00e8s ou annuler une commande en cas de fausses informations, d\u2019utilisation abusive du site ou de tentative de nuire \u00e0 son fonctionnement.<\/li>\n<!-- \/wp:list-item -->\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">3. Produits, images et prix<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Nos fromages sont faits \u00e0 la main. La couleur, la texture, la moisissure noble et le poids peuvent varier l\u00e9g\u00e8rement d\u2019une pi\u00e8ce \u00e0 l\u2019autre \u2014 c\u2019est la nature du produit, pas un d\u00e9faut.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Les images des produits sur le site sont fournies \u00e0 titre d\u2019illustration uniquement et ne repr\u00e9sentent pas exactement l\u2019article que vous recevrez.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li><strong>Tous les prix du site sont en nouveaux shekels isra\u00e9liens et incluent la TVA comme l\u2019exige la loi.<\/strong><\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Les frais de livraison ne sont pas inclus dans le prix du produit et sont indiqu\u00e9s s\u00e9par\u00e9ment sur la page du panier, avant la confirmation du paiement.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>GVINAGE peut mettre \u00e0 jour ses prix et ses offres de temps en temps. Le prix applicable est celui affich\u00e9 au moment de la confirmation de la commande.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>En cas d\u2019erreur d\u2019\u00e9criture ou de d\u00e9faillance technique entra\u00eenant l\u2019affichage d\u2019un prix manifestement erron\u00e9, GVINAGE contactera le client, qui pourra annuler la commande et obtenir un remboursement int\u00e9gral.<\/li>\n<!-- \/wp:list-item -->\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">4. Cacherout, allerg\u00e8nes et conservation<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Les produits GVINAGE sont casher <strong>Halav Isra\u00ebl<\/strong>, sous la supervision du rabbinat du conseil r\u00e9gional de Misgav.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Les produits contiennent du <strong>lait<\/strong> (de ch\u00e8vre et de brebis) et sont fabriqu\u00e9s dans une fromagerie o\u00f9 sont \u00e9galement produits d\u2019autres produits laitiers.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Les produits laitiers frais et affin\u00e9s n\u00e9cessitent une r\u00e9frig\u00e9ration continue. Il incombe au client de r\u00e9ceptionner la livraison et de mettre rapidement les produits au r\u00e9frig\u00e9rateur.<\/li>\n<!-- \/wp:list-item -->\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">5. Passation et confirmation de la commande<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Une commande n\u2019est consid\u00e9r\u00e9e comme confirm\u00e9e qu\u2019une fois le d\u00e9bit approuv\u00e9 par la soci\u00e9t\u00e9 de carte bancaire et un e-mail de confirmation envoy\u00e9.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>La r\u00e9ception de la commande par le syst\u00e8me ne constitue pas un engagement de fourniture. Si un produit est en rupture de stock, GVINAGE en informera le client et proposera un remplacement ou un remboursement int\u00e9gral de cet article.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Il incombe au client de s\u2019assurer que les coordonn\u00e9es et l\u2019adresse de livraison fournies sont exactes et compl\u00e8tes.<\/li>\n<!-- \/wp:list-item -->\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">6. Paiement<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Le paiement s\u2019effectue par carte bancaire, via un prestataire de paiement externe s\u00e9curis\u00e9.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li><strong>GVINAGE ne stocke pas les informations de carte bancaire sur ses serveurs.<\/strong> Les informations de carte sont transmises directement au prestataire de paiement selon une norme de s\u00e9curit\u00e9 reconnue.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Une facture fiscale est envoy\u00e9e \u00e0 l\u2019adresse e-mail indiqu\u00e9e lors de la commande.<\/li>\n<!-- \/wp:list-item -->\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">7. Livraison et retrait \u00e0 la ferme<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Les zones de livraison, les jours d\u2019exp\u00e9dition, les frais de livraison et les points de retrait sont d\u00e9taill\u00e9s sur la page <a href=\"\/shipping-returns\/\">Livraison, retours et annulations<\/a> qui fait partie int\u00e9grante des pr\u00e9sentes conditions.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">8. Annulations, retours et remboursements<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Le droit d\u2019annulation, les cas o\u00f9 il ne s\u2019applique pas (y compris les produits alimentaires frais), les frais d\u2019annulation et les d\u00e9lais de remboursement sont d\u00e9taill\u00e9s sur la page <a href=\"\/shipping-returns\/\">Livraison, retours et annulations<\/a> conform\u00e9ment \u00e0 la loi sur la protection du consommateur, 5741-1981.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">9. Ateliers, d\u00e9gustations et \u00e9v\u00e9nements<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>L\u2019inscription \u00e0 un atelier porte sur une date pr\u00e9cise et un nombre pr\u00e9cis de participants, et le nombre de places par s\u00e9ance est limit\u00e9.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>GVINAGE peut annuler ou reporter un atelier en raison d\u2019un nombre d\u2019inscriptions insuffisant, de la m\u00e9t\u00e9o, de la situation s\u00e9curitaire ou de toute circonstance ind\u00e9pendante de sa volont\u00e9. Dans ce cas, une autre date sera propos\u00e9e ou un remboursement int\u00e9gral effectu\u00e9.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>L\u2019annulation par le client est soumise aux conditions indiqu\u00e9es sur la page <a href=\"\/shipping-returns\/\">annulations<\/a> .<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>Les visiteurs de la ferme doivent suivre les instructions du personnel et les r\u00e8gles de s\u00e9curit\u00e9 du site.<\/li>\n<!-- \/wp:list-item -->\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">10. Responsabilit\u00e9<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>GVINAGE est responsable de la qualit\u00e9 des produits qu\u2019elle fabrique jusqu\u2019au moment de la livraison, sous r\u00e9serve des conditions de conservation indiqu\u00e9es.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>GVINAGE ne saurait \u00eatre tenue responsable des dommages caus\u00e9s par une mauvaise conservation par le client apr\u00e8s la livraison.<\/li>\n<!-- \/wp:list-item -->\n<!-- wp:list-item -->\n<li>GVINAGE ne saurait \u00eatre tenue responsable des d\u00e9faillances du site, des services de communication ou de prestataires tiers ind\u00e9pendantes de sa volont\u00e9.<\/li>\n<!-- \/wp:list-item -->\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">11. Propri\u00e9t\u00e9 intellectuelle<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Tout le contenu du site \u2014 y compris les photographies, les textes, les noms de produits, le logo et le design \u2014 est la propri\u00e9t\u00e9 de GVINAGE ou de ceux qui lui en ont conc\u00e9d\u00e9 la licence. Il ne peut \u00eatre copi\u00e9, reproduit, diffus\u00e9 ou utilis\u00e9 commercialement sans autorisation \u00e9crite pr\u00e9alable.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">12. Confidentialit\u00e9 et s\u00e9curit\u00e9 des donn\u00e9es<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>L\u2019utilisation des informations personnelles est r\u00e9gie par un document distinct : la <a href=\"\/privacy\/\">Politique de confidentialit\u00e9<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">13. Accessibilit\u00e9<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>GVINAGE s\u2019efforce de rendre le site accessible conform\u00e9ment \u00e0 la norme isra\u00e9lienne IS 5568. Tous les d\u00e9tails, y compris la mani\u00e8re de nous contacter au sujet de l\u2019accessibilit\u00e9, figurent dans la <a href=\"\/accessibility\/\">d\u00e9claration d\u2019accessibilit\u00e9<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">14. Service client et demandes<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Pour toute question, r\u00e9clamation ou demande, \u00e9crivez \u00e0 <a href=\"mailto:info@gvinage.co.il\">info@gvinage.co.il<\/a>. Nous nous effor\u00e7ons de r\u00e9pondre sous 5 jours ouvr\u00e9s.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">15. Droit applicable et juridiction<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Les pr\u00e9sentes conditions sont r\u00e9gies exclusivement par le droit de l\u2019\u00c9tat d\u2019Isra\u00ebl. La comp\u00e9tence exclusive pour tout litige qui en d\u00e9coule appartient aux tribunaux comp\u00e9tents du district Nord.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">16. Modification des conditions<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>GVINAGE peut mettre \u00e0 jour ces conditions de temps en temps. La version applicable est celle publi\u00e9e sur le site au moment de la commande. Derni\u00e8re mise \u00e0 jour : <strong>25 ao\u00fbt 2026<\/strong>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"className\":\"gv-notice\"} -->\n<p class=\"gv-notice\">Si une disposition des pr\u00e9sentes conditions est contraire \u00e0 une disposition imp\u00e9rative de la loi sur la protection du consommateur ou de toute autre loi, la disposition l\u00e9gale pr\u00e9vaut.<\/p>\n<!-- \/wp:paragraph -->\n\n","footnotes":""},"class_list":["post-121","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gvinage.co.il\/en\/wp-json\/wp\/v2\/pages\/121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gvinage.co.il\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gvinage.co.il\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gvinage.co.il\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gvinage.co.il\/en\/wp-json\/wp\/v2\/comments?post=121"}],"version-history":[{"count":3,"href":"https:\/\/gvinage.co.il\/en\/wp-json\/wp\/v2\/pages\/121\/revisions"}],"predecessor-version":[{"id":484,"href":"https:\/\/gvinage.co.il\/en\/wp-json\/wp\/v2\/pages\/121\/revisions\/484"}],"wp:attachment":[{"href":"https:\/\/gvinage.co.il\/en\/wp-json\/wp\/v2\/media?parent=121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}